CATERING POLICIES

Our team of catering professionals is available to assist you with planning every aspect of your event. Should you desire a customized menu for your event, we will be happy to meet with you to create a unique menu.

Please contact us to make an appointment to create your perfect event.

Phone Number: 310-248-8062

Email: GroupCateringServices@cshs.org

Sincerely,

Your Sodexo Catering Team

Eduardo Campos

Director of Catering

Karem Gonzalez

Supervisor/ Event Coordinator

Rosa Lopez

Supervisor/ Event Coordinator

Miquel Williams

Sous Chef

Amy Dearth

General Manager

Event Planning Guidelines

Our goal is exceed your expectations by serving the freshest seasonal food, beautifully displayed, and served professionally by our highly trained staff. These guidelines will assist event planning basics.

Arranging and Reserving a Date

Even if the date or guest count of your event is only tentative, please notify our catering sales office of your event so that we can make preliminary plans to ensure a memorable occasion.

Reserving a Location and Date

Whether the event is to take place on or off site, you will need to have a confirmed reservation and date for the venue location before we will be able to make deliveries.

Payment

Payment must be received prior to the execution of your catered event. Accepted forms of payment include Visa, Master Card, American Express, cash, corporate check, and costcenter.

A deposit of 75% is required two weeks prior to your scheduled event with the balance due on the day of the event.

Sales tax of 10% will be added to your bill.

If you are a tax-exempt organization:

You must submit a copy of your tax-exemption certificate prior to the date of your scheduled event.

Event Changes and Cancellations

No less than 48 hrs from the scheduled catered event, please make us aware of any event changes (including increases or decreases in the number of attendees) or if yourevent needs to be canceled. Please be advised that if we are notified of your changes or cancellation after this deadline, you will be responsible for expenses already incurred bythe Catering Office.

Delivery Fees

There is no delivery fee for catering services held within Cedars-Sinai Medical Center, deliveries outside the Medical Center, will be subject to a $25.00 charge with a minimum $200.00 catering event order.

Service Staff

To ensure that your event is a success, catering staff will be provided for all served meals and some buffets. Continental breakfasts, breaks, and receptions are priced for self-service. Buffet style functions are staffed with one attendant for every 25 guest.

THE CHARGE FOR EACH STAFF MEMBER IS:

Attendants/Waitstaff $30.00 per hour (minimum 4 hours)

Station Chefs $ 35.00 per hour (minimum 4 hours)

Catering Equipment

As the host of the catered event, you are responsible for the equipment we have provided for the service of your catered event. The cost to replace any missing or damaged catering equipment or supplies will be charged to your account. For very large events, specialty equipment may need to be rented at an additional charge. Their is a couple of options to rent catering equipment, option one is to contact Conference Services at 301-987-3230, and option two is to contact the Catering Department at 310-248-8062 for availabilty and pricing.

Floral Charges

We will be happy to order, receive, and handle floral arrangements for you. For decorative requests, an additional fee will be determined in accordance with your specific order.

Linens and Skirting

We provide linens and skirting for food and beverage tables at no charge. If you would like linen to be placed on guest tables for receptions, breaks, meeting tables and boxed lunches, there will be a $7.99 for each tablecloth. Other tables may be skirted and covered at $7.99 per tablecloth and $9.99 per skirt. Drop cloths that are 90 x 156 for 8-foot or 90 x 132 for 6-foot tables are available at $16.99 per drop cloth. The same applies to registration tables, name tags, head tables, and any additional table that will not be directly used for setup. We can also provide napkins to meet your color scheme for $1.25 each. Specialty linens are available upon request for an additional charge.

Food Removal Policy

Due to health regulations, it is the policy of Sodexo, that excess food items from events cannot be removed from the event site. Items purchased for pick up should be properly stored prior to the event and removed and disposed of by the host of the event.

Personal Ordering Policies

Pick Up Information

Your order ready time will be provided in a confirmation email.

Pick-up orders will be ready at the confirmed time in the Plaza Café or Plaza Catering. Just pick-up and go - no waiting!

Personal Ordering is available Monday – Friday 7 A.M. – 7:00 P.M.

Returns and Refunds

All online deli meal purchases are final.

We cannot be responsible for the quality of your meal if not picked up within a reasonable time of the confirmed order time.

If for any reason you are not satisfied with your purchase, please contact the Café at 310-423-4864. We want you to be satisfied with your purchase.